They may have a great sales experience, but when they require you to provide your name and phone number just to view their inventory so they can spam call (as openly stated in the fine print), they need to take a page from every other dealer. If you don't want to post prices that's fine but hiding inventory immediately rules this dealership out.
Marty’s Chevy service department participates in shady business practice. They are unskilled, lying, rude, unprofessional scammers. I first called for service for a known issue regarding my certified pre owned camaro. They acknowledged my car was certified pre owned with bumper to bumper coverage but told me I would still be expected to pay a diagnosis fee. I promptly contacted Chevy directly to ask them about this. They assured me a diagnosis was covered and called Marty’s to inform them of this and to schedule and appointment. I dropped the car off and spoke to the service manager regarding by squealing brakes. I had told them that I had read on the internet from forums that the squealing was normal, they assured me that it was in fact not normal and that they would take a look. I was called to come in and talk to the mechanic. He informed me that the squealing noise was emitting from the front brakes and they I needed to replace the ridiculously priced high brakes because he felt they were cracked and causing the noise. He also said that in case the back brakes were contributing to the squealing noise that I should lubricate them. I took him at his word assuming that he would be an expert Chevy mechanic, and that he knew better then the forums online. Lesson learned, he was totally incorrect. I doubt he even attempted to test them after installing, i couldn’t make it down the street without hearing the same squeal I had been hearing before. The service manager was extremely rude and unhelpful and even tried charging me the diagnosis fee even though it was arranged with Chevy corporate that there would be no such fee. I called to speak with this nasty woman regarding getting it looked at again and she insisted all she was willing to do was replace the brakes again. LOL THANKS. I brought it to the general sales managers attention and he said his service staff informed me that, they told me that the squealing would not go away but I insisted I wanted the brakes changed anyways. again man, LOL. Who insists to buy things they don’t need. This was the worst experience I’ve ever had in the auto industry. Thanks to good ole Marty’s Chevrolet I’m down 500 bucks for brakes I didn’t need. They refused to make it right in any way. Zero compromise. Do not bring your car here for service ever. They don’t know what their doing and they lie non stop. Terrible business practices, worst dealer ever.
While vacationing on the Cape our car experienced transmission trouble. We had to find a dealership to repair it. Though we were not from the area, Marty's got us in the afternoon we called, found the problem, ordered the part, arranged for a rental car for us, made the repair and called us when it was done. They handled all the paperwork with the warranty. The staff was very friendly, We are very happy with Marty's Chevrolet.
Two words.... Neil Simmons. From the first time we stepped into Marty's until driving away in our new cars, Neil was there providing top notch customer service and a real pleasant buying experience. Marty's Buick and Marty's Chevrolet are top notch! Every step of the process was easy and ran efficiently. My wife and I are so excited about our new Bolt and Tahoe. We look forward to working with Marty's, and especially Neil, again in the future.
Was in the market for one of the new Chevy Bolt and came into Marty's to test drive. The staff, especially Frank and Erika, were extremely helpful and knowledgeable about the car and helped me make the best deal possible within my limited budget. The purchasing was smooth and quick which I was surprised by, they made everything so easy! Can't thank Marty's entire staff enough for their friendliness and expertise. We will always purchase our cars through Marty's!!!
Marty S Chevrolet is a US Car Dealer based in Bourne, Massachusetts. Marty S Chevrolet is located at 420 MacArthur Blvd, Bourne, MA 02532, USA.
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